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Easy-to-use Windows XP like User Interface
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Entirely web based, you don't need to install any additional software. Use
the application from anywhere with web access!
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Proactively invite your visitors to chat. Pull clients and increase your sales
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Track your site visitors in real-time.
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Register as many representatives and departments as you want. No need for additional
licenses
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Easily display the Live Help button on any page by just pasting a single line
of code.
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Add any number of automated replies and commands, push images, messages and
URL's by just selecting a command from a list box!
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Your support calls are evenly distributed among your representatives.
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Set how many requests each of your live support representatives can handle.
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Transfer calls to any other department with just a click.
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If live help is unavailable, the user is prompted to leave a message.
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Offline/Online Status Icons. Your customers will immediately know whether you're
on-line or offline.
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Save chat transcripts to the system database for later review.
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And much more!
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